Sakeenaty takes your privacy seriously. This policy explains what data we collect, how we use it, and your rights. By using our platform, you consent to the practices described here.
What We Collect
Account information: name, email, date of birth, gender, and country.
Profile data: biographical details, preferences, and answers to profile and platform questions.
Communication data: messages, call logs, and typing indicators exchanged on the platform.
Usage data: login times, pages visited, and general interaction patterns.
Payment data: subscription status and billing history. Card details are handled entirely by Stripe and never stored on our servers.
How We Use Your Data
To create and display your profile to eligible users (gender-segregated).
To facilitate matches, conversations, and communication.
To verify your identity and maintain platform safety.
To process payments and manage subscriptions.
To send transactional emails (verification codes, match notifications).
To improve the platform through aggregated, anonymized analytics.
Wali Access
If you are a female user, your designated Wali (guardian) will have read access to all conversations between you and potential matches. This is a core feature of Sakeenaty, rooted in Islamic principles of guardianship. Walis access conversations via a secure, verified link.
Data Sharing
We do not sell your data. We share information only in these limited cases:
With other users: your profile is visible to users of the opposite gender who are browsing the platform.
With service providers: we use trusted third parties for email delivery, payment processing, and infrastructure (e.g., Stripe, Loops).
When required by law: we may disclose data if legally compelled by a valid court order or government request.
Data Storage & Security
Your data is stored securely using Convex's infrastructure. We use encryption in transit (TLS) and follow industry best practices to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.
Your Rights
Access: you can view all the data we hold about you from your profile and dashboard.
Correction: you can update your profile information at any time.
Deletion: you can delete your account, which removes your profile and personal data from the platform.
Cookies
We use essential cookies for authentication and session management. We do not use advertising or third-party tracking cookies. Analytics, if enabled, use privacy-respecting tools with no cross-site tracking.
Children
Sakeenaty is not intended for anyone under 18. We do not knowingly collect data from minors. If we discover an underage account, it will be removed immediately.
Changes to This Policy
We may update this policy from time to time. Significant changes will be communicated via email or an in-app notice. Continued use of Sakeenaty after changes constitutes acceptance of the updated policy.